MEDI GLOBAL ASSISTIVE DEVICE CO., LTD

Why choose MEDI GLOBAL ASSISTIVE DEVICE?

 

Expertise.

 

As one of the first companies to offer affordable orthosis,prosthesis, diabetic shoes, compression garments,wheelchairs, MEDI Global Assistive Device has become a trusted source for orthopedics products. 

 

Passion.

 

With 14 years experience from 2010, we understand the importance of safety,durability and affordability of orthopedics products. MEDI Global Assistive Device offers orthosis and prosthesis that can be enjoyed by both distributors and individual patients. We love what we do, and we hope that is evident when you receive our orthopedics products. 

 

Higher Quality.

 

With all the radical designs, the quality of a orthopedic product is often mistakenly overlooked. By offering precision setups, high-quality components and safe material, MEDI Global Assistive Device offers one of the best orthopedic products available in this price range.

 

Personal Customer Support.

 

MEDI Global Assistive Device offers email and social networking options for any questions, comments, or concerns that you may have. As a company dedicated to satisfying customers, we will do what it takes to make your orthosis or prosthesis-purchasing experience an easy one.

 

Why are the prices so affordable?

 

First of all, we build all our orthopedic products from scratch at our own workshop.  

We sourced the materials and components in bulk, so the material cost and producing cost have been vastly lowered, which allows us to present much lower prices and give every distributor a chance to have a quality orthosis or prosthesis with an affordable price. This means you get factory direct pricing because there are no 3rd party orthopedics manufacturers, distributors, dealers, or other middlemen between you and us. 

 

Secondly, compared with those big brands orthopedics ( like OTTO BOCK,OSSUR etc.) With our factory, there are almost no big differences, no matter the material,components or the fabrication. The most obvious difference is that we are using local labor and raw material.This is one of main reasons why our price is not so high like theirs. 

 

Ordering FAQ

 

 

What is your terms of payment? 

We usually accept Western Union, telegraphic transfer etc. 

 

What is your return and warranty policy?

 

To guarantee to provide full technical support and maintenance service. Product warranty for plastic orthosis is three months, metal orthosis is one year, prostheses is 1-3 years(Cosmetic hands and feet of six months, stainless steel components of 2 years, mechanical knees of 2 years, pneumatic and hydraulic knees of 3 years, Sach feet of 1 year, carbon fiber feet of 3 years).During the warranty period, the product quality problems due to equipment failure (except improper man-made causes of operation resulting in equipment failures), Medi Global ensures to provide technical support and assist our designated agent with free maintenance service. The shelf life of the product to the manufacturers is subject to the manufacture records.

 

The warranty does not cover damage caused by human factors, accident, misuse of the product, unauthorized alternation to or change of parts or components of the product, act of God or problems of power supply. No warranty is offered for products which have gone beyond the period of warranty.

 

Customized or tailored products are generally not eligible for return or exchange unless there is a defect in manufacturing or the product was damaged during shipping.

 

Products without any quality issues are non-returnable and non-exchangeable.

 

Off-the-shelf (i.e., non-custom) products may be returned by the original purchaser for credit or replacement at Medi Global’s sole discretion.

 

For most Orthopaedics products, they must be returned in their original, unused condition within 30 days.

 

In the event that Medi Global modifies its return policy/timeframe for returns, it will post the new standards on the Medi Global website. Medi Global’s website is the controlling authority for all return policy/timeframe issues. Medi Global reserves the right to charge a 20% restocking fee for products returned in new or saleable condition.